Terms of Service
OVERVIEW
Welcome to Unik Tale!
The terms "we," "us," and "our" refer to Unik Tale. We operate this store and website, including all related information, content, products, features, tools, and services (collectively, the "Services") to provide you with a personalized shopping experience.
Our store is powered by Shopify, which enables us to securely provide our Services.
By accessing or using our Services, you agree to be bound by these Terms of Service and our Privacy Policy. If you do not agree with these Terms, please discontinue use of our Services.
SECTION 1 – ACCESS & ACCOUNT
By using our Services, you confirm that you are at least the age of majority in your jurisdiction or have obtained the necessary consent from a parent or legal guardian.
You agree to provide accurate, complete, and current information when creating an account or placing an order.
You are responsible for maintaining the confidentiality of your account credentials and for all activities conducted under your account.
SECTION 2 – OUR PRODUCTS
Unik Tale specializes in personalized gifts created specifically for each customer.
While we make every effort to display our products accurately, colors and appearance may vary depending on your monitor, mobile device, or browser settings.
Because many of our products are customized, slight variations may occur and should not be considered defects.
We reserve the right to modify or discontinue products without prior notice.
SECTION 3 – ORDERS
Submitting an order constitutes an offer to purchase.
Orders are accepted only after successful payment authorization and confirmation from Unik Tale.
Because personalized products enter production shortly after an order is confirmed, cancellation or modification requests cannot always be accommodated.
Please carefully review all personalization details before completing checkout.
SECTION 4 – PRICING & PAYMENT
Prices displayed on our website are subject to change without notice.
Unless otherwise stated, prices do not include taxes, shipping fees, customs duties, or import charges.
You agree to provide accurate billing and payment information and authorize us to charge your selected payment method for your purchase.
SECTION 5 – SHIPPING & DELIVERY
Estimated shipping times are provided for reference only.
We are not responsible for delays caused by shipping carriers, customs inspections, severe weather, or other events beyond our reasonable control.
Ownership and risk of loss transfer to you once the order has been handed over to the shipping carrier.
SECTION 6 – INTELLECTUAL PROPERTY
All content on this website—including logos, product designs, graphics, images, text, icons, and other materials—is the property of Unik Tale or its licensors and is protected by applicable intellectual property laws.
You may not reproduce, distribute, modify, or commercially exploit any content without our prior written permission.
SECTION 7 – OPTIONAL TOOLS
Our Services may provide access to third-party tools or services.
These tools are provided "as is" without warranties of any kind, and your use of them is entirely at your own risk.
SECTION 8 – THIRD-PARTY LINKS
Our website may contain links to third-party websites.
We are not responsible for the content, privacy practices, or policies of external websites.
SECTION 9 – SHOPIFY SERVICES
Our online store is powered by Shopify.
Although Shopify provides the e-commerce platform, all purchases are made directly with Unik Tale.
Shopify is not responsible for any aspect of transactions between you and Unik Tale.
SECTION 10 – PRIVACY
Your use of our Services is also governed by our Privacy Policy.
By using our website, you consent to the collection and processing of your information as described in our Privacy Policy.
SECTION 11 – CUSTOMER FEEDBACK
If you submit reviews, suggestions, testimonials, or other feedback, you grant Unik Tale a worldwide, royalty-free license to use, reproduce, publish, and display such content for marketing and business purposes.
You represent that your submissions do not infringe upon the rights of any third party.
SECTION 12 – ERRORS & INACCURACIES
Occasionally our website may contain typographical errors or inaccuracies relating to product descriptions, pricing, promotions, availability, or shipping information.
We reserve the right to correct any errors and to cancel or modify orders when necessary.
SECTION 13 – PROHIBITED USES
You agree not to use our Services:
- For unlawful purposes
- To violate applicable laws or regulations
- To infringe intellectual property rights
- To upload malicious software or harmful code
- To interfere with website security or functionality
- To scrape, copy, or exploit our website content without authorization
Violation of these Terms may result in suspension or termination of your access.
SECTION 14 – TERMINATION
We reserve the right to suspend or terminate access to our Services at any time if these Terms are violated.
Any provisions that should reasonably survive termination will remain in effect.
SECTION 15 – DISCLAIMER OF WARRANTIES
Except as expressly stated, all products and Services are provided on an "AS IS" and "AS AVAILABLE" basis without warranties of any kind, whether express or implied.
We do not guarantee uninterrupted or error-free operation of our website.
SECTION 16 – LIMITATION OF LIABILITY
To the fullest extent permitted by law, Unik Tale shall not be liable for indirect, incidental, consequential, or special damages arising from the use of our Services or products.
SECTION 17 – INDEMNIFICATION
You agree to indemnify and hold harmless Unik Tale, Shopify, and their affiliates from claims, damages, liabilities, or expenses arising from your violation of these Terms or misuse of our Services.
SECTION 18 – SEVERABILITY
If any provision of these Terms is found unenforceable, the remaining provisions will remain in full force and effect.
SECTION 19 – ENTIRE AGREEMENT
These Terms, together with our Privacy Policy and other posted policies, constitute the complete agreement between you and Unik Tale regarding the use of our Services.
SECTION 20 – ASSIGNMENT
You may not transfer or assign your rights under these Terms without our written consent.
We may assign these Terms at our discretion.
SECTION 21 – GOVERNING LAW
These Terms shall be governed and interpreted in accordance with the applicable laws of the jurisdiction where Unik Tale is headquartered.
SECTION 22 – CHANGES TO THESE TERMS
We reserve the right to modify these Terms of Service at any time.
Updated versions will be posted on this page together with the revised "Last Updated" date.
Your continued use of the Services constitutes acceptance of the revised Terms.
SECTION 23 – CONTACT US
If you have any questions regarding these Terms of Service, please contact us.
Unik Tale
Email: support@uniktale.com
Phone: +84 901 829 886
Address: 109/4 Nguyen Thien Thuat Street, Ward 2, District 3, Ho Chi Minh City, Vietnam 700000
Business Hours
Monday – Friday
8:00 AM – 5:00 PM (GMT+7)
You may email us at any time, including weekends and public holidays. Our team will respond within 24 business hours.