Privacy policy
Last updated: May 26, 2026
Unik Tale operates this store and website, including all related information, content, features, tools, products, and services, in order to provide you, the customer, with a personalized shopping experience (the "Services"). Unik Tale is powered by Shopify, which enables us to provide the Services to you.
This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you visit, use, or make a purchase through our Services or otherwise communicate with us.
If there is any conflict between our Terms of Service and this Privacy Policy, this Privacy Policy will govern with respect to the collection, processing, and disclosure of your personal information.
By accessing or using our Services, you acknowledge that you have read and understood this Privacy Policy.
Personal Information We Collect
Depending on how you interact with our Services, we may collect the following categories of personal information:
- Contact information (name, billing address, shipping address, email address, phone number)
- Payment and transaction information (payment method, payment confirmation, purchase history)
- Account information (username, password, preferences, saved information)
- Shopping activity (products viewed, cart contents, wishlist, orders, returns, exchanges)
- Communications with our customer support team
- Device information (IP address, browser type, device identifiers)
- Usage information regarding how you browse and interact with our website
Personal information does not include anonymous or de-identified information that cannot reasonably identify an individual.
How We Collect Your Information
We may collect your information:
- Directly from you when you place an order, create an account, contact us, or subscribe to our emails.
- Automatically through cookies and similar technologies when you browse our website.
- From Shopify and other trusted service providers that help us process orders, payments, shipping, analytics, and customer support.
- From marketing and advertising partners where permitted by applicable law.
How We Use Your Information
We use your personal information to:
Process and Fulfill Orders
- Personalize your gifts
- Process payments
- Produce and ship your order
- Provide order updates and tracking information
- Handle returns or exchanges
Improve Our Services
We analyze customer interactions to improve our website, products, personalization experience, and customer service.
Marketing
With your consent where required, we may send promotional emails, special offers, product launches, and personalized recommendations.
You may unsubscribe from marketing emails at any time using the unsubscribe link included in every email.
Security & Fraud Prevention
We use your information to detect fraud, protect our customers, secure transactions, and maintain the integrity of our Services.
Legal Compliance
We may process your information where required to comply with applicable laws, legal obligations, or government requests.
Sharing Your Information
We may share personal information only when necessary, including with:
- Shopify
- Payment processors
- Printing and fulfillment partners
- Shipping carriers
- Cloud hosting providers
- Analytics providers
- Customer support platforms
- Marketing service providers
These providers only receive the information necessary to perform their services on our behalf.
We may also disclose information when required by law or in connection with a merger, acquisition, or other business transaction.
Shopify
Our online store is hosted by Shopify.
Information submitted through our website is processed by Shopify to facilitate payments, order fulfillment, website functionality, fraud prevention, and customer support.
To learn more, please review Shopify's Privacy Policy:
Cookies
We use cookies and similar technologies to:
- Remember your shopping cart
- Save your preferences
- Improve website performance
- Analyze website traffic
- Personalize your shopping experience
- Deliver relevant advertising
You may manage cookie preferences through your browser settings.
Third-Party Links
Our website may contain links to third-party websites.
We are not responsible for the privacy practices or content of external websites. We encourage you to review their privacy policies before submitting personal information.
Children's Privacy
Our Services are not intended for children under the legal age in their jurisdiction.
We do not knowingly collect personal information from children.
If you believe a child has provided us with personal information, please contact us so we can promptly remove it.
Data Security
We implement reasonable administrative, technical, and physical safeguards designed to protect your personal information.
However, no method of electronic transmission or storage is completely secure, and we cannot guarantee absolute security.
Data Retention
We retain your personal information only as long as necessary to:
- Fulfill your orders
- Provide customer support
- Meet legal obligations
- Resolve disputes
- Enforce our agreements
When no longer required, your information will be securely deleted or anonymized.
Your Privacy Rights
Depending on your location, you may have rights including:
- Access your personal information
- Correct inaccurate information
- Request deletion of your information
- Request a copy of your data
- Withdraw marketing consent
- Object to certain processing activities
- Opt out of targeted advertising where applicable
To exercise these rights, please contact us using the information below.
International Data Transfers
Because we serve customers worldwide, your information may be transferred to and processed in countries outside your country of residence.
Where required, we implement appropriate safeguards to protect your personal information during international transfers.
Changes to This Privacy Policy
We may update this Privacy Policy periodically to reflect changes in legal requirements, operational practices, or our Services.
The updated version will be posted on this page along with the revised "Last Updated" date.
Contact Us
If you have any questions about this Privacy Policy or would like to exercise your privacy rights, please contact us:
Unik Tale
Email: support@uniktale.com
Phone: +84 901 829 886
Address: 109/4 Nguyen Thien Thuat Street, Ward 2, District 3, Ho Chi Minh City, Vietnam 700000